Be prepared for convergence

Resellers can play a valuable role in educating customers on the possible threats of emerging technologies, writes Dean Jones

The advent of Voice over IP (VoIP) is presenting new opportunities for resellers, but it is the converged network that VARs must prepare customers for. With news that the Council of Europe has opted for a switch to VoIP, it seems that the technology is finally beginning to win over admirers in the corridors of power.

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