Sixty-five per cent of UK organisations are prioritising AI as five-day work week becomes minority view

Posted: 23rd Sep 2024

8×8, Inc. (NASDAQ: EGHT), a leading business communications, CX and CPaaS platform provider, today revealed findings that AI has become the leading priority for IT and customer experience (CX) leaders dealing with the future of work and the changing workplace over the next six years.

The new report, Future of Work: 2030 Vision Report, surveyed the opinions of over 400 IT and CX leaders from organisations around the globe. It looks into the projected makeup of the global workforce in 2030, organisations’ technological priorities between now and then, and the current and future challenges they may face.

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