How AI can make it less frustrating for employees to report malicious emails

Posted: 21st Jun 2024

Email remains the top cybersecurity risk, accounting for $51 billion in exposed losses since 2013, according to the FBI Internet Crime Complaint Center. Why? Because threat actors know that human users are the weakest link in the security chain, easily exploitable through deceptive social engineering tactics, and as a result, they are doubling down on attacks such as phishing, business email compromise, and vendor fraud. Last year, BEC alone increased by 108% in volume.

Many organizations have invested in security awareness training tools to combat the growing email threat, assigning educational modules to teach employees how to identify email threats and offer best practices, including how to report suspicious emails.

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