One Cloud Solution for Voice, Meetings, Collaboration, and Contact Center

Posted: 8th Nov 2018

The role of business communications is evolving. Gone are the days when consumers would stay loyal despite frustrating customer service experiences. Today’s users expect to be able to start and complete a conversation that spans channels – voice, email and chat – and their tolerance for delay or disruption is continually diminishing. Enterprises recognise the imperative to meet this higher bar for service, but the challenge is doing it efficiently at scale. Until now business leaders have been forced to compromise between cost and quality. See how xSeries from 8x8 with support from CDW can transform your customer/employee relationships.

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